1 Job in Rocklin, CA
Physical Rehabilitation Network is Hiring a Patient Service Representative Near Rocklin, CA
Essential Job Functions:
Patient Interaction:
- Greet and welcome patients with professionalism and warmth.
- Schedule appointments and manage patient inquiries both in person and over the phone.
- Collect and verify patient information, insurance details, and necessary documentation accurately.
- Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
- Maintain patient records and ensure all documentation is complete and accurate.
- Assist in keeping front office area neat, tidy and organized
- Coordinate with clinical staff to ensure a seamless patient experience.
- Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
- Liaise effectively between patients, clinical staff, and other departments within the facility.
- Communicate clearly and professionally to address patient concerns or questions.
- Maintain a clean and organized reception area.
- Assist in managing inventory and ordering office supplies as needed.
- Participate in team meetings and contribute ideas for process improvement.
- Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Dailyequipment cleaning, cleaning tables, laundry, stocking supplies
- Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
- Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
- Vision: Clear vision for reading and analyzing documents.
- Communication: Ability to communicate effectively verbally and in writing.
- Mobility: Occasional movement within the office environment.
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Proven experience in a customer service role; healthcare setting preferred.
- Proficiency in using office software and scheduling systems.
- Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
- Attention to detail and accuracy in handling patient information and documentation.
Job Summary
Full Time
$41k-52k (estimate)
04/24/2024
05/11/2024
prnpt.com
MILPITAS, CA
100 - 200
1991
Private
MONICA KURZ
$10M - $50M
Ancillary Healthcare
Related Companies
About Physical Rehabilitation Network
PRN owns and operates a chain of rehabilitation centers that offer physical, occupational, hand and speech-language therapies.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
